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Customer Reviews

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Anna R I had the most wonderful experience working with Arlette. She was extremely professional and very knowledgeable. She promised I would have my car in my hands within one week. So said - So Done. Thank you so much! PS. Yes I would recommend the service to my family and friends!

May 3rd, 2015

Jeff K Trying to find a car turned out to be a more daunting task then I could have ever imagined...that was until Arlette was on the job. If it wasn't for her i'd probably still be trying to make a decision. Constant car searching can make you crazy but Arlette navigated me through it all and helped my realize my goal of my first car. Always quick to answer any question and patient beyond imagination as with my work situation I'm not always the easiest person to get a hold of during the day but she conquered it. Have nothing but good things to say about my experience with this company. Arlette is an asset and is a perfect example of what customer service should be about.....THANK YOU

May 2nd, 2015

Jeff B This was my first time purchasing a car, I couldn't be more pleased with the service, promptness, and level of help I had to rebuild my credit through a vehicle. Two Thumbs Up! Five Star Rating!! 🙂

May 1st, 2015

Rebecca G My experience with Auto Loan Solutions was amazing! I highly recommend everyone I know to Gabby and Alex! They are super friendly and efficient. Keep up the good work guys! 🙂

April 30th, 2015

Ailsa When I was faced with the challenge of not having a vehicle due to unforeseen circumstances, my bad credit history and past mistakes it felt impossible everywhere I looked. I came across Auto Loan Solutions and had the pleasure of dealing with Isabelle. From the start she went above and beyond for me; doing everything in her power to get me into a vehicle that fit my needs and my budget. Isabelle was wonderful to deal with and did exactly what she said she would do... help me! Not only that but she was very compassionate and understanding toward my situation. I would recommend anyone who is having difficulty with their past to reach out to Isabelle and you will have a vehicle in NO time. Absolutely fantastic service. Thanks again!

April 29th, 2015

Edwin C Excellent service I could not be happier with the service! The help from the staff and how informative they were can not be compared to anyone else. My first car purchase was extremely pleasant, in 48 hours I had my car ready and keys in hand. I will definitely share my unforgettable experience that I had with Auto Loan Solutions!

April 28th, 2015

LB I cannot say enough about the fantastic experience I had with Paul! He is not only the consummate professional but completely committed to making sure his clients are happy. He has a customer for life!

April 27th, 2015

Davidson F I just want to share my experience with dealing with Che. My experience with Che in person was one of the best! I am satisfied with the service I got from him. This reflects the name of HG Auto Loan Solutions and I will be sure to continue telling people about Auto Loan Solutions and the great service they give.

April 26th, 2015

Jennifer G Emilio, where to start? Since the day of our first conversation he has been a tremendous help. I originally wanted a Mazda ​unfortunately not being available Emilio worked very hard to find me the best deal, and the car of my dreams. He was able to work out payments and ease me into the sale without any pushy tactics He is someone who sticks to their word, you want it done? He will complete it that day, it's hard to find a reliable person working in the car industry! If you want someone you can trust, that will work hard for you, Emilio is your guy! You won't be disappointed, 5 star service!

April 23rd, 2015

Brenda B I would like to thank you for all your hard work in getting my vehicle. I am so pleased with the car. You kept me informed about what was happening and got me the best deal possible which was very difficult with my credit history but you managed. You were very cheerful and didn't make feel like I wasn't important. It was nice meeting you when I picked up my car.

April 22nd, 2015

Cassandra N Paul was great. Very patient and helpful. Overall great experience!

April 21st, 2015

Margaret P Will was very nice and I am very pleased with him and I would highly recommend my friends or family to Auto Loan Solutions!

April 20th, 2015

Darren T I must say you did an awesome job for me and much quicker than I expected. I'm enjoying my new wheels every day. Thanks so much for your help. I will definitely be letting people know about you. Thanks again!!

April 17th, 2015

Don and MaryEllen We started to look for a new car or cars a couple of weeks ago. We went to a dealership and selected 2 cars to purchase. Given out credit history we knew it would not be easy to get someone to have faith in us. We waited 5 days to hear the work "NO". I found out that they only dealt with 3 lenders. Feeling somewhat defeated, I remembered being told about Auto Loan Solutions from a friend. I called and was picked up by a very pleasant young man named Ben. I told him what my husband and I were interested in getting and gave him our information. He told us they use over 20 lenders . Over the course of a few days (unfortunately Easter weekend was in the middle) we were in our 2 cars, a 2014 Toyota Corolla and a 2014 Ford Focus. The customer service we received was amazing. Ben was kind, informed and most of all patient. He put up with all my calls, e-mails and never ending questions with grace and professionalism. I thought I would not get a chance to meet Ben face to face and thank him as the cars were being delivered to our home. I opened the door and the young man introduced himself as Ben. I was so surprised and impressed that he came in person. We took care of the business and before we knew it, we had 2 beautiful cars. I would highly recommend Ben and Auto Loan Solutions. They treated us like gold. We were never made to feel like we were not worthy. A week ago our first outing made us feel that we were not good enough. We felt that Ben was 100% invested in our car buying experience. I have already spoken to friends and family about Ben and hopefully he can help them as well as he did us.

Don and MaryEllen

April 13th, 2015

Rafeeza G Thank you so much Devin, you have done a great job with my financing and finding me an excellent vehicle of my choice. I love it and keep up the good work! Thank you again!

April 9th, 2015

Dianne L Ben has gone above and beyond for us! We truly appreciate his hard efforts in finding us the perfect family vehicle. From the minute we first called to the vehicle pick-up. Ben was patient, attentive and acted quick and professional. We will be back! Thank you Ben!

April 8th, 2015

Joseph B Hello, my name is Joe. I just bought a 2014 jeep patriot from Sara at Auto Loans Solutionsolutions. Sara was quite persistent in securing me financing even with my credit issues, in the end she managed to work in past debt from a car loan at half the financing rate, and even found insurance for me and included the first and last insurance payments in the financing. This is by far the easiest and most convenient way to purchase a used vehicle where you can be sure your broker will find you the best rates and make you feel comfortable with your purchase while helping to rebuild your credit.

April 7th, 2015

Paul & Taylor Ashley was amazing. I really enjoyed talking to her. I love my new car. Thank you so much for helping me find my first car! I will miss our talks on the phone.

April 6th, 2015

Omarco H Thank you Ashley for all of your help. I want to thank you for going above and beyond and getting me this car loan. I will surely be recommending you to anyone that I know looking for a vehicle. Keep up the good work.

April 5th, 2015

Franca B We were trying to buy a second hand car in Ottawa but could not get financing. We called Auto Loan Solutions in the Toronto area and within a week they got us a 2013 Dodge Dart SXT with very low mileage. Alexander Pertuz was a marvel to work with and within a week Alexander delivered our car. He went above and beyond to get us this car and I'm very grateful to him and to Humberview. I love this car and I'm very happy with it.

April 4th, 2015

Daryl & Michelle J Our experience was fantastic with our advisor Will. He was accommodating to what our family was looking for. He found us a vehicle that was suitable to what we as a family were looking for within our budget. Thank you for everything!

April 2nd, 2015

Natalie B I’m truly honored and so happy & satisfied that Autoloan solutions truly keeps their words !! I have received nothing but honesty and quick service I never thought would & could occur. My loan Officer Alex Pertuz was there for me when I thought no one could it help me. I will never look back, only forward to Auto Loans Solutionsolutions in less then 2 days I received my car that I wanted and Love!! Thanks so much, my recommendation will be send out to everyone I know they can get a car for sure!!

April 1st, 2015

Saad S I purchased my car from Auto Loans Solutionsolutions & Chevrolet Humberview with the help my Mr. Alex Pertuz and i was extremely happy with the service i was given. He treated me like a brother and not just a customer. He focused on what i wanted and needed and helped me make a good decision. He made getting the work done easy and approval fast. From the moment i walked through the doors of that dealership all the people there were very friendly and were congratulating me. I highly recommend anyone looking to purchase a vehicle to go to there and experience it for themselves!

March 31st 2015

Jerome S The best service ever, awesome!!!

March 26th, 2015

Michael B I would definitely recommend the service here at HG Auto Loan Solutions. Lina has been the best ever! Great information and service. The friendliest service that I have ever had and the best car ever as well.

March 25th, 2015

Joby B My experience with my car loan has been perfect! I was put in the car that I wanted to buy fast and everything was done for me. The customer service was great and I would recommend Auto Loan Solutions to anyone.

March 24th, 2015

Alex K Thank you again for helping us out, you did an awesome job on working hard getting us a new truck last minute, for sure, i will let everyone know who to call for a vehicle!

March 23rd, 2015

Gary C Thank you, Will, you worked with my wife and I to get us into a vehicle that met our needs and price. I would recommend Will and Auto Loan Solutions to anyone looking to purchase a car.

March 19th, 2015

Michel P Raymond at Auto Loan Solutions was very kind, thoughtful, and patient. Great service and great person!

March 9th, 2015

Lloyd B Gabby has been perfect throughout the whole process - friendly and very polite and understanding. Thank you very much!

March 8th, 2015